Shipping & Payment Info

WHEN WILL I RECEIVE MY ORDER?

Please note that shipment transit times may vary as we operate from Mississauga, Canada. We require approximately 1-3 business days to process all orders, excluding weekends and public holidays. Delivery within Canada typically takes 2-7 days, while non-tracked packages to the USA may take around 2-3 weeks and tracked packages around 1-2 weeks for delivery. International packages generally arrive within 2-3 weeks. Please be aware that international packages may occasionally experience delays at customs, which can extend the delivery timeframe by an additional 1-2 weeks. We appreciate your understanding and patience.

RETURNS & EXCHANGE

To cancel your order, please notify us within 1 hour of placing the order, unless it has already been shipped. When requesting a cancellation, kindly include your order number in the body of your email. You can reach us at proudmanecare@gmail.com.

WHAT IS YOUR RETURN POLICY?

Unfortunately, all our sales are final and products can’t be returned.

WHAT IS YOUR EXCHANGE POLICY?

Unfortunately, we do not allow exchange on products. We apologize for the inconvenience!

SHIPPING AND RETURN POLICY:

We offer reliable shipping services to deliver your orders promptly. Shipping times may vary depending on your location. Additional fees, such as customs duties or taxes, may apply based on your country's regulations.