Due to the nature of the products and services we provide, we do not accept returns. We strive to ensure the highest quality of our products and your satisfaction is our top priority. If you have any concerns or issues with your order, please contact us at proudmanecare@gmail.com, and we will be happy to assist you. Thank you for your understanding.
Damages and Issues: We take great care to ensure that our products are packaged securely and arrive in excellent condition. However, if you receive a damaged or defective item, please contact us within 48 hours of receiving your order. Provide us with detailed information and, if possible, include photos of the damaged item. We will assess the situation and work with you to resolve any issues.
Exceptions: Due to the nature of our products and services, we do not accept returns or offer refunds. This policy is in place to maintain the quality and integrity of our products. Please make sure to carefully review your order before finalizing it.
Exchanges and Refunds: As mentioned above, we do not offer exchanges or refunds for our products. If you have any questions or concerns about your order, please reach out to our customer support team, and we will be glad to assist you.
We appreciate your understanding of our return policy and thank you for choosing our products.
Free Shipping on orders over $50 for Canada only! $8 Standard Shipping. As of August 29, 2025 we currently do NOT ship to US
